Privacy Policy

How We Collect, Use and Protect Your Data

1. Introduction

This Privacy Policy outlines how The Birdcage by Joshua Thomas collects and uses information provided by customers. We are committed to protecting your privacy and complying with Australian privacy laws.

2. What We Collect

We may collect:

Non-personally identifiable data (e.g. browser type, IP address, pages visited)
Personally identifiable data (e.g. name, address, phone number) when submitted through checkout, contact forms, or communication

We do not collect identifiable data unless voluntarily provided.

3. Use of Information

Collected data is used to:

Fulfil orders
Improve the website and service experience
Respond to customer inquiries
Share promotions or updates (with prior consent)

We do not sell, rent, or trade your personal information. It will only be disclosed when:

Required by law
Necessary to protect rights or property
Part of a disclosed advertising campaign

4. Cookies and Analytics

We use tools like Google Analytics to track site performance, monitor visitor behaviour, and enhance user experience. You can disable cookies in your browser settings, though this may limit some site features.

5. Data Security

Personal data is stored securely using password-protected systems, encrypted connections, and restricted access for authorised staff.

6. Your Rights

You may:

Opt out of email communications
Request a copy of stored information
Update or correct personal information
Request data deletion

To exercise any of these rights, please contact us:

Birdcage Pimpama — Shop 14, Pimpama City Shopping Centre, 102 Pimpama Jacobs Well Road, Pimpama QLD 4209
0449 789 830

admin@thebirdcageflorist.com.au